EPICOR IT Maintenance System
- Client
- Department of Justice
- RFP Number
- —
- Posted
- —
- Category
- US Federal
- Budget
- —
- NAICS
- 541519
- Set-aside
- —
- Contact
- Robert Radke
- [email protected]
Description
AI GeneratedThe U.S. Department of Justice, Drug Enforcement Administration, requires ongoing maintenance and licensing for the EPICOR IT Service Management software. The buyer needs this contract to support Controlled Substance Ordering System registrants and service desk personnel without interrupting help desk operations. The buyer intends to award a sole source purchase order directly to EPICOR ITSM. EPICOR does not authorize third-party providers, and no other public, private, or governmental entity provides this specific capability. The provided text does not state submission deadlines, submission methods, question or pre-bid deadlines, proposal evaluation criteria, contract terms, or budget details.
Official SAM.gov notice
- Solicitation number
- D-27-TC-0003
- Agency
- Department of Justice
- Buying office
- Drug Enforcement Administration
- Notice type
- Special Notice
- Responses due
- Sep 30, 2026, 10:00 AM ET
- Posted on SAM.gov
- Sep 23, 2026
- NAICS
- 541519 · Other Computer Related Services
- Product/service code
- 7A21
- Place of performance
- Arlington, VA, 22202
- Contracting contact
- Robert Radke
[email protected]
Read the official notice description
The U.S. Department of Justice, Drug Enforcement Administration, intends to award a sole source purchase order to EPICOR ITSM. EPICOR ITSM is the current client ticketing software to support CSOS registrants. Ongoing maintenance and licensing are required to ensure uninterrupted help desk operations and continued support for the growing population of CSOS registrants and service desk personnel. There is no other entity in the U.S. public, private, or governmental, which provides this capability. EPICOR does not authorize third party providers.
Source: SAM.gov contract opportunities data (U.S. federal public data).
Incumbent
No incumbent history found for this requirement. The notice does not cite a current contract, and no earlier award from this buying office matches it.
Market context
Awards in the same category (Other Computer Related Services). This is not this requirement's award history.
Recent similar awards: Department of Justice, NAICS 541519, performed in VA
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Top vendors in this category: Department of Justice, NAICS 541519, since Oct 1, 2023
6,598 contract awards in this NAICS over the period.
- 1. THUNDERCAT TECHNOLOGY, LLC$300.3M
- 2. MINBURN TECHNOLOGY GROUP, LLC$276.5M
- 3. CGI FEDERAL INC.$260.4M
- 4. MINDPOINT GROUP LLC$191.0M
- 5. WORLD WIDE TECHNOLOGY LLC$141.5M
Source: USAspending.gov federal award data (U.S. federal public data). A contract is called the incumbent only when the notice or its documents cite it by number.
Source and verification
Original sourceCraxy AI summarizes this opportunity from the original listing and available solicitation documents. Confirm submission instructions and amendments with the issuing source before responding.
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