Riverside Transit Agency RFP for Paratransit and Microtransit Operations

The Riverside Transit Agency requires management and operation services for its paratransit (ADA/Dial-A-Ride), microtransit, and call center operations in Riverside, CA. Scope includes managing personnel, scheduling, dispatch, maintenance, facilities, telecommunications, computer hardware and software, driver relief vehicles, and call center supervision. The agency will supply 84 vehicles equipped with fare boxes, tablets, and digital video recorders. Work performance is offsite, and eligible applicants are restricted to USA onshore organizations. A pre-proposal conference is scheduled for October 28, 2026, and all questions must be submitted by November 4, 2026. Applicants must submit proposals digitally via email or online, including completed price detail sheets from Exhibit B and all required compliance certifications from Exhibit C. The RFP mentions a performance evaluation period commencing July 1, 2027, through September 30, 2027, with monthly contractor invoicing required on the second business day.