Cloud-based District Survey, Workflow and Case Management Platform

The buyer is seeking a vendor to provide a cloud-based district survey, workflow, and case management platform. The scope includes survey design and distribution, ticket management, role-based dashboards, multilingual support, district single sign-on, and automated workflow routing. The platform must feature an API to export data into the district warehouse and incorporate configurable AI features for survey interactions. Work will be performed offsite, and bidding is restricted to onshore vendors within the United States. Applicants must digitally submit completed Appendices A (Functional and Technical Requirements) and C (Pricing Form) with their proposal via email or online. Proposals will be evaluated based on pass/fail mandatory technical items, scored required items, and added-value desired items. Finalists will be required to participate in live, scripted production platform demonstrations. The resulting contract will carry a five-year term.