Cloud-Based Enterprise Resource Planning Solution

The City of Austin is seeking a hosted, cloud-based enterprise resource planning solution to replace its fragmented legacy systems. The agency needs to establish a unified platform for financial operations that manages all financial data within a single system. This initiative aims to simplify and standardize financial workflows, reduce manual work such as spreadsheet tracking, and strengthen budgetary and financial controls. The requested scope of work covers a complete ERP solution including application software, implementation and project management services, and data conversion. The selected provider must also deliver integrations, training, change management, and ongoing support and maintenance. The solution must support best-practice public-sector business processes, improve reporting and analytics, and enable staff to export data in standard formats like Excel and CSV. Eligible bidders must be onshore organizations based in the United States. The agency requires the performance of all work to be conducted offsite. The agency has not disclosed a set budget and is looking for proposals to define the cost. The procurement schedule includes a non-mandatory pre-bid meeting on June 1, 2026. Bidders must submit all questions regarding this opportunity no later than June 15, 2026. The agency will evaluate proposals based on how well the solutions improve usability, strengthen compliance, and support long-term operational sustainability.