Professional Social Media Strategy Development, Content Creation and Ongoing Digital Communication Management Services

The issuing agency is seeking professional social media strategy development, content creation, and ongoing digital communication management services. The agency needs to establish a structured, data-driven, and sustainable social media program to enhance transparency, strengthen community trust, support recruitment, and ensure the timely and accurate dissemination of public safety information. The project aims to solve the problem of disconnected public communication by developing engaging, high-quality, and platform-optimized content designed to inform, educate, and connect with the community. The scope of work covers three main areas, starting with strategy development to establish a brand positioning and messaging framework, defined content pillars, platform-specific goals, and performance benchmarks. For content creation, the agency requires professional multimedia content including photography, videography, and graphic design. Ongoing implementation and management duties include copywriting, publishing, daily monitoring of comments and trends, and the delivery of monthly analytics and performance reports. Content strategies must incorporate short-form video, visual storytelling, informational campaigns, brief podcast-style segments, community surveys, and interactive media. Bidders must perform all work offsite and must be located onshore within the United States. The agency will evaluate proposals based on the submitted bids, as they are currently looking for budget proposals. The contract period will span one year. Bidders must submit all questions no later than May 27, 2026, and the final responses can be submitted digitally via email or online.