Web-Based Veteran Benefits Claims Management System

The issuing agency is seeking a web-based veteran benefits claims management system to ensure credentialed users can access data from any computer with internet access. The agency needs a solution that is accessible to both State users and authorized third-party users. This system will solve the problem of managing veteran records, claims, and payments within a single, accessible platform. The scope of work requires a system that allows users to conduct searches using autocomplete and auto-suggest functions, displaying an informational message when no results are found. The solution must enable users to edit existing veteran records, add photos to veteran or dependent records, and associate claimant information with veteran records. Additionally, the system must allow users to add new payment records, edit existing payment records, and re-open and edit closed claims. Eligible bidders must be onshore organizations based in the United States. The agency requires the performance of all work to be conducted offsite. Bidders must submit their proposals digitally via email or through the designated online portal. The agency is looking for proposals to determine the budget for this project. Bidders must submit all questions regarding this opportunity no later than June 3, 2026.