Research Participant Compensation Solution

The agency is seeking a vendor to provide a research participant compensation solution that offers flexibility and a variety of compensation amounts and methods. The system must allow participants to choose their own incentive types and redemption options, including virtual incentive compensation delivered via email. The solution must also support compensating participants multiple times throughout a study, regardless of the study's duration. The agency requires information on whether gift or debit card options can support usage restrictions, such as blocking purchases of tobacco and alcohol. Bidders must specify if exceptions to these restrictions can be assigned, such as allowing or disallowing restaurants that serve alcohol. The system must be secure, protect all personally identifiable information of the participants, and operate with clear privacy and security language that prohibits data sharing. Bidders must provide a clear fee schedule listing all fees charged to researchers and participants, including a tax exemption on these fees and charges. The proposal must outline fund expiration rules, detail what happens to expired or timed-out funds, and provide a simple, expedited process for the agency to receive refunds for unused deposited funds. The agency is looking for proposals to determine the budget, and the performance of the work will take place offsite. Only onshore organizations based in the United States are eligible to bid on this opportunity. Bidders must submit all questions regarding this procurement no later than June 8, 2026.