App Based Workers Research Services

The City of Seattle, Washington, is seeking a consultant to provide research services regarding app-based workers. The agency needs to understand the experiences of workers from diverse backgrounds, including various primary languages, working hours, levels of working consistency, and services provided. The project does not require equal outreach to all demographics, but rather strategic engagement with specific focus areas identified in the research proposal. For example, because Seattle app-based workers speak over ten different languages, the research may focus on a few selected language groups. The agency requires all work to be performed offsite at the selected vendor's own office premises. Eligibility is strictly limited to onshore organizations based in the United States. The agency has not disclosed a set budget and is currently looking for proposals to determine the cost of these services. The procurement schedule includes a pre-submittal conference on May 29, 2026. Bidders must submit all questions regarding the opportunity no later than July 6, 2026. The agency will evaluate proposals based on the specific focus areas and language groups the proposer identifies for primary engagement.