Security Access Control Service

The Town of Sylvan Lake, Alberta, is seeking a comprehensive, modern security access control service to ensure the safety, security, and operational efficiency of its facilities. The agency requires an integrated solution that includes electronic access control, system monitoring, fire alarm integration, flood and environmental detection, and ammonia detection and monitoring. Through this procurement, the agency aims to gain full internal control over security access administration, allowing designated staff to manage access credentials independently and eliminate reliance on third-party providers. The scope of work requires the implementation of a user-friendly system that supports role-based administrative permissions, redundancy, and emergency response requirements. The system must allow for future expansion to additional doors and facilities without system limitations or proprietary constraints. Additionally, the proposed solution must integrate with a third-party monitoring service for alarm monitoring and incident notification, supporting the secure transmission of alarm events. Bidders must perform all work onsite in Sylvan Lake, Alberta, and eligibility is restricted to onshore providers located in Canada. The agency is looking for proposals to determine the budget, and the resulting contract period will be for one year. The agency will host a pre-bid meeting on June 10, 2026, and bidders must submit all questions no later than June 17, 2026.