Cloud-Based Guard Tracking Software

The agency is seeking a comprehensive, cloud-based security workforce management platform to modernize field operations managed by its Safety Division. This software must provide real-time tracking, dispatching, scheduling, and incident reporting for safety personnel. The primary problem the agency is trying to solve is the need for greater direction and accountability of Shift Leads, Mobile, and BSA team members through location plotting and checkpoints during patrols. The scope of work covers a guard tracking map, a thorough documentation and report writing module, and compatibility across desktop views, tablets, and mobile phones in both portrait and landscape modes. The agency requires hosting in a secure environment equipped with a Web Application Firewall, Content Delivery Network caching, and Distributed Denial-of-Service protection. The system must scale to handle traffic surges during emergencies and high-profile events, while providing customized permissions, activity logging, website analytics, and audit trails. Bidders must deliver ADA compliance reports, broken links reporting, a configurable dashboard, and go-live support transitioning to Client Success. Eligible bidders must be onshore USA organizations, and the performance of the work will take place offsite. The agency is looking for budget proposals and allows digital submissions via email or online. All questions regarding this procurement must be submitted no later than June 3, 2026.