Cloud-Native Next Generation Enterprise Resource Planning Solution

The City of Toronto is seeking a qualified vendor to provide a cloud-native, next-generation Enterprise Resource Planning solution based on the Workday platform. The agency requires end-to-end implementation services to support its core functions of finance, human capital management, payroll, and procurement within a complex municipal environment. The selected provider will deliver comprehensive services spanning configuration, integrations, data conversion, testing, training, go-live, and post-implementation stabilization support. The project scope covers a complete redesign of the general ledger and the development of interfaces with identified third-party systems. The agency requires the creation of custom reports, templates, home pages, dashboards, and a baseline set of Power BI reports. Additionally, the provider must develop help knowledge base functionality, configure user roles and security groups, and enable Workday Learning capabilities with municipal-focused content. The agency requires detailed system analysis, integration design documentation, and early data risk assessments with recommendations for legacy data retention. Bidders must be Canadian organizations operating onshore, and the performance of the work will take place offsite. Proposals must be submitted digitally via email or online, and the agency is currently looking for proposals to establish the budget.