Salesforce LLC Solutions Supplies

The agency is seeking a vendor to provide Salesforce LLC solutions supplies, including cloud-based products, services, and cloud solutions. The agency needs to facilitate the transition of existing on-premises environments to the Salesforce Cloud by acquiring professional services credits, migration incentives, or comparable value-added support. The requested scope covers cloud software, platform capabilities, implementation services, support, and training for Salesforce LLC Solutions. These solutions must include CRM, case management, analytics, embedded reporting, integration, AI-enabled workflow support, and accessibility-compliant digital experiences. The required software and infrastructure offerings span on-premises software, cloud-based software as a service, and infrastructure as a service or platform as a service. The agency also requires setup, implementation, configuration, support, maintenance, and training. Specific product needs include Sales and Service Cloud Enterprise Editions, and Marketing Cloud Engagement Corporate Edition with Super Messages excluding SMS/MMS. The scope also encompasses MuleSoft Anypoint Platform Base Subscription Platinum Edition, MuleSoft API Manager and Analytics Platinum Edition, Slack Enterprise Grid, and various Tableau Cloud Creator and Explorer products. Eligible bidders must be onshore USA organizations. The agency requires all performance of the work to be completed offsite. The contract period will span two years. The agency is looking for proposals to determine the budget and has not signaled a specific funding limit. Bidders must submit all questions no later than June 1, 2026.