Laboratory Information Management System

The agency is seeking a vendor to provide and install a cloud-based laboratory information management system. This system must solve the problem of manual, paper-based laboratory processes by supporting fully paperless workflows throughout the entire lifecycle of a case request. The agency requires specific security and data integrity features, including role-restricted data access for internal investigations, the ability to undo accidental user interface errors, and immediate notifications if a case identifier already exists. The system must also track all changes made to a case file with a date and time stamp, the user identification, the specific change, and the reason for the modification. The scope of work covers the implementation of digital worksheets and templates that capture analysis information within each unit. The agency requires robust tracking and reporting capabilities to monitor metrics at the unit, analyst, and laboratory-wide levels. These metrics must include accepted and received service requests, case backlogs, completed cases, the number of examined samples and items, reported conclusion types, and turnaround times for technical and administrative reviews. Additionally, the system must generate reports showing evidence inventory for analysts, designated locations, units, and the entire laboratory. Bidders must be onshore organizations based in the United States of America to be eligible for this opportunity. The agency allows the performance of the work to be conducted offsite. Bidders must submit their proposals digitally via email or through the online portal, and the agency is currently seeking proposal details to determine the budget. The agency is hosting an optional virtual pre-submission conference on June 10, 2026.