RFI for Cloud based Enterprise Network Management System

The agency is seeking information for a cloud-based enterprise network management system to aid network administrators, engineers, security personnel, and IT operations staff. The system must solve the need for end-to-end network visibility, automated change management, Zero Trust security support, application performance monitoring, policy-based network management, and automated troubleshooting. Additionally, the agency requires comprehensive network monitoring capabilities for bandwidth and traffic flow, situational awareness, configuration management, IPv4 and IPv6 assistance, network discovery, topology mapping, network automation, and customizable dashboards. The scope of work requires the system to integrate seamlessly with existing ticketing systems including Remedy and ServiceNow, Active Directory for authentication, Infoblox for DDI context, Cisco Network Devices, and other relevant IT systems. The implementation must adhere to all relevant regulatory and compliance requirements, including the Security Technical Implementation Guide, Cybersecurity Maturity Model Certification, and the Federal Risk and Authorization Management Program if applicable. The selected vendor must perform all work offsite at the vendor's own office location. Eligibility is restricted to onshore, United States organizations only. The agency is looking for proposals to determine the budget for this project. Bidders must submit all questions regarding this request for information no later than June 2, 2026.