SuccessFactors and SAP Analytics Cloud System Implementation Partner Services

The City of Toronto is seeking a system implementation partner to deliver SuccessFactors and SAP Analytics Cloud services. The agency needs to streamline its business processes through automation, standardization, and optimization following fit-to-standard principles. This initiative aims to modernize the agency's human resources and analytics infrastructure by transitioning from legacy systems to a cohesive SAP environment. The selected partner will handle requirements confirmation, fit-to-standard validation, future-state process design, and the configuration of specified modules. The scope of work covers data migration from legacy systems, integration with key applications such as S/4 HANA, and the enablement of employee self-service capabilities. Additionally, the partner must manage project governance, solution architecture, security role design, testing strategy, organizational change management, and post-go-live hyper care support. Bidders must be located onshore within Canada to be eligible for this opportunity. The agency requires the performance of all work to be conducted offsite. Bidders must submit their proposals digitally via email or through the designated online portal. The agency is establishing a contract period of one year for these services. The agency has not disclosed a specific budget and is looking for proposals to define the cost structure. The solicitation documents do not specify key dates, meaning bidders must consult the procurement portal for active deadlines.