Ticketing System

The University is seeking a vendor to provide a comprehensive ticketing system that delivers a positive patron and brand experience while capitalizing on emerging technologies. The agency needs a solution that creates a user-friendly, efficient experience for end users and allows for real-time tracking and revenue updates. The system must support paid tickets, complimentary tickets, and free registration-based events, as well as the creation and management of discount and promotional codes. The requested scope of work covers a solution that offers innovative ticketing technologies such as dynamic pricing, social media integration, digital ticketing, and electronic ticket transfer. The system must capture and store customer patron information per purchase, transaction, and donation per department. This stored information must be shareable with other functional components of each department's overall solution for ticket sales, donor tracking, and patron relationship management. Bidders must be onshore organizations based in the United States to be eligible for this opportunity. The agency requires the performance of the work to be completed offsite. Bidders must submit their responses digitally via email or online, and the agency is currently looking for proposals to determine the budget.