GLOBAL - Instructional and User Experience Design Partner Services

The issuing agency is seeking an instructional and user experience design partner to translate existing programmatic content into a cohesive, high-quality, and scalable digital learning experience. The agency needs to solve the problem of low engagement and retention by applying adult learning principles and behaviour change methodologies to strengthen real-world application. The selected partner will redesign and transform approximately twenty to twenty-five existing content modules into learner-centred experiences. The scope of work covers developing a clear, documented instructional design strategy that outlines principles, standards, and approaches to guide content development and internal alignment. The partner must design an intuitive, accessible, and engaging end-to-end learner experience that embeds opportunities for reflection, application, peer interaction, and community engagement. Additionally, the partner will ensure all modules meet accessibility best practices, apply an equity-informed and inclusive design lens, and provide guidance on learning experience requirements to inform learning management system selection and configuration. Only organizations based onshore in Canada are eligible to bid for this opportunity. The agency requires the performance of the work to be conducted offsite at the vendor's own office location. Bidders must submit their responses digitally via email or online, and the agency is looking for proposals to determine the budget. All questions regarding this opportunity must be submitted no later than May 29, 2026.