Customer Identity Verification and Credit Check Solution

The agency is seeking a Software as a Service customer identity verification and credit check solution. The selected system must utilize 256-bit end-to-end encryption to protect data both in transit and at rest, and it must use SHA-3 for password hashing. The agency requires a solution that integrates with the enQuesta 6 customer information system, supported by a detailed implementation work plan and a graphic project timeline. Bidders must provide a narrative of their software development lifecycle, network and bandwidth requirements, and their API approach. The agency also requires detailed information regarding software maintenance, support services, and a Cyber Security Incident Response Program that outlines breach detection, customer notification, insurance coverage, and remediation. Eligible bidders must be onshore organizations based in the United States, and all contracted work will be performed offsite. The agency is looking for proposals to determine the budget for this project. Bidders must submit all questions regarding this opportunity no later than June 9, 2026. Proposals may be submitted digitally via email or through the designated online portal.