Information Systems Director Services

The agency is seeking an Information Systems Director to provide leadership and oversight for its technology infrastructure and team. The agency needs to build a customer service culture within the information systems team and establish processes to support end users. Additionally, the agency must secure its information resources by establishing policies, practices, and security measures that comply with IT governance, data privacy, and cybersecurity protections. The scope of work covers managing projects for key business applications, including Salesforce, Intacct, LearnUpon, Cvent, Emma, the partner website portal, and related integrations. The selected provider will lead change management and communication efforts while continually improving the Salesforce system. Responsibilities also include overseeing staff members who manage daily data system operations and potentially serving as a thought partner for the development team regarding the atlas system. Bidders must be located onshore within the United States to be eligible for this opportunity. The agency requires the performance of all work to be conducted offsite. Bidders must submit their responses digitally via email or through the designated online portal. The agency is looking for proposals to determine the budget for these services. No specific key dates or evaluation criteria are provided in the solicitation.