Audio-Visual, CCTV, Man-Down, and Panic Alarm Systems Consultant Support Services

The San Mateo County Transit District in San Mateo, California is seeking a consultant to provide comprehensive support services for its audio-visual, closed-circuit television, man-down, and panic alarm systems. The agency is trying to solve operational challenges by establishing centralized oversight to streamline communication, minimize system downtime, and ensure contractor accountability. This initiative aims to keep critical security and communication infrastructure fully operational and well-managed through structured administrative and technical coordination. The scope of work covers the service, maintenance, and contractor procurement for audio-visual systems, alongside the replacement of an existing wireless duress and man-down system. The selected consultant must oversee an existing medical closed-circuit television system and monitor daily or weekly activities, work orders, and maintenance schedules. Additional responsibilities include ensuring the timely resolution of service requests, coordinating tasks among information technology, facilities, security, and end-user departments, and managing budgets and cost tracking. Eligible bidders must be onshore organizations based entirely within the United States. The agency has not disclosed a specific budget and is looking for cost proposals from interested bidders to establish the financial framework. Bidders must submit all questions regarding this procurement no later than June 12, 2026.