AI Included Zendesk Suite Professional Plan Subscription Renewal Service

The agency is seeking a vendor to provide an AI-included Zendesk Suite Professional Plan subscription renewal service. This procurement aims to secure the necessary software licensing and support to maintain the agency's customer service platform operations. The scope of work requires the delivery of the specified subscription renewal with integrated artificial intelligence features. Eligible bidders must be onshore organizations based exclusively in the United States. The selected vendor will perform all required work offsite. Bidders must submit their proposals digitally, either through email or an online submission portal. The agency is looking for proposal submissions to determine the budget and pricing for this renewal service. Bidders must submit any questions regarding this opportunity no later than June 8, 2026.