Program Evaluation Survey Services

The Arlington County government authority in Virginia is seeking a contractor to design, administer, and analyze a customer evaluation survey for its program. The agency needs to gather feedback to produce actionable findings that will inform future service improvements. To facilitate this effort, the agency will provide the contractor with an Excel worksheet containing client names, email addresses, phone numbers, and specific service or program categories such as one-on-one counseling, workshop attendance, and marketing and promotional support. The scope of work covers survey design and methodology, data collection, data analysis and interpretation, and the delivery of reporting and recommendations. Only onshore organizations based in the United States are eligible to bid on this opportunity. The contractor will perform all required work offsite. The agency is looking for bidders to propose a budget for these services. The source document does not specify evaluation criteria or key dates for this procurement.