Cloud-Based Phone System Replacement Services

The City of Glendale is seeking a secure, scalable, and reliable cloud-based Voice over Internet Protocol phone system to replace its current municipal phone system. The agency intends to solve the limitations of its existing infrastructure by transitioning to a modern cloud-based telecommunications solution. The scope of work covers the complete replacement services required to deploy and support this new system. Eligible bidders must be onshore organizations based entirely within the United States. The agency requires the selected vendor to perform all project work offsite. Bidders must submit their proposals digitally, either through email or via the designated online portal. The agency is looking for proposal submissions to determine the budget and cost structure for this project. The solicitation documents do not specify any pre-determined budget limits, evaluation criteria weights, or key milestone dates. Buyers will evaluate proposals based on the submitted digital responses.