Ireland - IT and Telecommunications Managed Services

The Irish issuing agency is seeking a vendor to provide comprehensive IT and telecommunications managed services to maintain a robust, high-availability, and reliable platform. The agency needs to operate and maintain its facility as efficiently as possible while retaining the flexibility to expand and enhance capabilities with minimal disruption to day-to-day operations. To protect service continuity, the vendor must identify and manage risks early, manage user expectations, and maintain an accurate documentation suite reflecting the as-configured production environment at all times. The scope of work requires the vendor to design, supply, install, and maintain new products and services as operational requirements evolve over the contract term. The agency also requires the vendor to maintain architectural integrity through robust security controls and to provide regular updates on technology roadmaps and upgrade paths to mitigate end-of-life platform risks. Performance of all work must take place onsite at the agency facility. Eligibility is strictly limited to onshore vendors located in Ireland. Bidders must submit their proposals digitally, with the agency accepting responses via email or through their online portal. The agency has not disclosed a specific budget and is looking for proposals to define the financial terms. Key dates and specific evaluation criteria are not detailed in the procurement notice.