IT Needs Assessment Service

The government authority located in Washington, DC, requires a consultant to design and execute a research process to define the information technology needs of its member organizations. This research will culminate in a survey instrument and a vendor landscape analysis to support mission-driven organizations and guide the development of an IT pilot program. The agency is trying to solve the problem of identifying and clarifying member needs across key domains, including device management, network infrastructure, cybersecurity, audiovisual and telecommunications, staff training, and helpdesk support. The scope of work requires the development of a comprehensive, member-facing survey that educates respondents about unfamiliar IT service categories while capturing actionable data to scope the pilot program. Eligible bidders must be onshore organizations based in the United States. The selected contractor will perform all work offsite, and the agency is accepting digital proposal submissions via email or online. The agency has not disclosed a specific budget and is currently looking for proposals to determine the cost.