Recertification Processing Services

The Springfield Housing Authority in Springfield, Illinois, requires a vendor to provide comprehensive recertification processing services. The agency needs to ensure that tenant recertification files are complete, accurate, and processed efficiently within their designated software system. This initiative solves the administrative challenge of managing, verifying, and correcting tenant income and eligibility documentation. The scope of work covers reviewing submitted recertification files for completeness and following up with the agency regarding any missing documentation. The selected vendor must review and reconcile Enterprise Income Verification and Upfront Income Verification data with the physical verifications provided by tenants. Additionally, the vendor must perform precise recertification calculations, process actions for completed files in the PHA-Web tenant software, and return the completed files to the agency. The vendor is also required to process corrections to recertifications based on subsequent quality control audits. Eligible bidders must perform all work onsite and must be located within the United States. The agency will accept digital proposal submissions via email or through their online portal. While the agency has not disclosed a specific budget, they are requesting detailed cost proposals from interested bidders. The agency has established a one-year contract period for these services. Bidders must submit all clarifying questions regarding this opportunity no later than June 17, 2026.