RFI for Application and Digital Services and Software

The Office of the Secretary within the Department is seeking application and digital services, software, Platform as a Service, and Infrastructure as a Service products and solutions. The agency requires support for specific platforms including ServiceNow, Salesforce, Microsoft SQL, Microsoft Analysis Services, Power BI, Power Apps, Drupal, and SharePoint. This initiative aims to solve the challenge of fragmented application management by establishing a unified governance structure and gaining visibility into the application portfolio in the short term. Over the long term, the agency plans to transition to a centralized, enterprise-wide application and digital services team operating in an automated, innovation-driven environment. The scope of work involves leveraging artificial intelligence-enabled operations, continuous modernization, and a mature product-based delivery model to simplify complexity and enhance efficiency. The final objective is to deliver a seamless, consistent digital experience for all Department users through integrated processes and procedures. Eligible participants must be onshore organizations based solely in the United States. The agency requires all performance of the work to occur offsite at the selected vendor's own office premises. The agency is currently looking for proposals to determine the budget and has not disclosed a specific funding limit. Key dates and specific evaluation criteria are not detailed in the initial request.