Enterprise Software Initiative Website Development Support Services Using CMS

The Department of Defense Enterprise Software Initiative (ESI) is seeking website development support services to modernize and enhance the ESI.mil platform using a content management system. The agency aims to improve operational efficiency, user experience, and data visualization through advanced technology integration. The project addresses the need for automated workflows, secure partner portals, and mobile accessibility for stakeholders. The scope of work covers six key technical areas, starting with data analytics and modernization through an artificial intelligence or machine learning-driven knowledge base and business intelligence dashboards. The selected contractor must develop enterprise workflow automation tools, including a software license risk assessment versioning tool and robotic process automation enhancements for the "ask an expert" feature. Advanced feature development requires building a secure portal for authorized resellers, a software license transfer tracking database, and a cross-platform mobile application. The agency also requires user experience sustainment to implement layout adjustments, clarify text, and resolve user interface bugs based on government direction. Reporting and data warehouse enhancements include a user-facing reporting feature and modifications to the data warehouse application programming interface gateway. Mobile-friendly development must utilize responsive design frameworks like Bootstrap or Material UI, cross-platform tools like React Native or Flutter, and an integrated artificial intelligence chatbot for real-time user assistance. Bidders must perform all work offsite and must be located onshore within the United States. The agency allows digital submission of proposals via email or an online portal. The agency has not disclosed a specific budget and is looking for cost proposals from interested bidders.