Technology and AI Integration Services for Legal Aid Intake System

The agency is seeking technology and AI integration services to enhance its legal aid intake system. The project requires building an AI application layer and integrating it with the agency through approved APIs, coordinating closely with Electric Citizen. All Drupal-side development, including the implementation of new endpoints, falls under the scope of this project. The selected vendor must design and build an internal-facing intake decision support tool. This tool must allow for thorough evaluation and potential future extension to a public-facing tool that assists users in choosing the best organizations to apply to for help. The system must operate within existing data, governance, and system constraints while ensuring staff retain full control over referral decisions, including the ability to opt out of AI-assisted guidance. The agency requires the tool to be built in a way that supports robust evaluation of the accuracy of the results grounded in the agency database. Eligible bidders may be located anywhere globally, as the agency allows world-wide participation. The performance of all work will take place offsite, and bidders must submit their proposals digitally via email or online. The agency is looking for budget proposals to determine the cost of the project. Bidders must submit all questions regarding this opportunity no later than June 5, 2026.