RFI for Online and Remote Tutoring Solution

The issuing agency is seeking information on institution-managed online and remote tutoring solutions that include human, hybrid, and technology-enabled approaches. The agency needs a solution that supports students across various subjects and academic support categories while ensuring equitable access for low-bandwidth environments, mobile-only users, rural students, and working adult learners. The desired solution must promote learning, confidence, persistence, and independent problem-solving through its tutoring philosophy and student support approach. The scope of work covers technology-enabled or automated features that enhance the tutoring experience, student access, and institutional insight. The agency requires the solution to support institutional integrations with learning management systems and curriculum support systems. Additionally, the solution must provide reporting and dashboard capabilities at both the system and campus level for long-term and short-term data analysis, and it must utilize generative artificial intelligence with established governance safeguards, academic integrity guardrails, institutional controls, and auditability. Bidders must be onshore organizations based in the United States to be eligible for this opportunity. The agency requires the performance of all work to be conducted offsite. Bidders must submit their responses digitally via email or through an online portal. The agency is currently looking for proposals to determine the budget for this project. Key dates and specific evaluation criteria are not detailed in the request, as the agency is currently in the information-gathering phase.