Recreation Registration Software Management System

The agency is seeking a previously established recreation registration software management system with real-time internet registration capabilities. This system must support programs, classes, facility reservations, memberships, league scheduling, point of sale, shelter reservations, senior programs including trips, and payment processing. The requested solution must also include customized reporting, operational analytics, team sports scheduling, and any related professional services required to implement the software and train new users. The scope of work covers onsite and online activity registration, facility management, membership management, pass validation, and account management for individuals, families, and organizations, all with associated transaction accounting. The software must provide system security, redundancy, ongoing maintenance, and support with no additional fees. The agency requires accounting and finance coordination that aligns with its policies, specifically including integration with New World Systems Software from Tyler Technologies. Bidders must provide a current system architecture diagram identifying the hosting provider, cloud platform, environments, high availability architecture, disaster recovery processes, security zones, data storage, and external integrations. Eligible bidders must perform the work offsite and be located onshore within the United States. The contract period will span one year, and the agency is currently looking for proposals to determine the budget. Bidders must submit all questions no later than June 24, 2026. The agency allows digital submission of the final response via email or online.