Digital Closed-Loop Referral Platform

The issuing agency is seeking a vendor to provide, implement, and manage a digital closed-loop referral platform. This platform must strengthen communication and collaboration among health care, mental health, substance use-disorder, and social service providers. The agency needs to solve the problem of patients failing to connect with vital community supports, such as housing, food assistance, and transportation. The scope of work covers the implementation, ongoing management, maintenance, and operations services for the digital platform. The system must enable real-time data sharing and tracking of referral outcomes to reduce duplication of services, improve accountability, and promote cost efficiency. The agency requires the platform to foster more seamless, person-centered care across health and social service systems. Eligible bidders must be onshore organizations based solely in the United States. The agency requires the performance of all work to be conducted offsite. The agency has not disclosed a set budget and is looking for proposals to determine the cost. Bidders must submit all questions regarding this opportunity no later than June 9, 2026.