Travel Services

The Minnesota government authority is seeking a vendor to provide a full-service, agent-assisted travel services solution for domestic and international travel arrangements. The agency needs to solve the challenge of managing travel logistics while ensuring strict compliance with state travel policies. The scope of work covers booking air tickets, car rentals, and lodging, alongside providing monthly reporting on travel activities. The selected vendor must implement a flight tracking system and maintain a shared working spreadsheet with faculty and staff. Requested services also include travel planning, event coordination with faculty and staff, cost estimation for budget planning, and reservation and fulfillment services. Additionally, the agency requires implementation and integration planning, functional and technical customer support, and 24/7 travel support services for emergency adjustments. To secure reservations, the travel agency may need to issue deposits prior to receiving payment and invoice the agency accordingly. The contract period will span five years. Eligible bidders must be onshore, USA-only organizations, and the performance of the work will take place offsite. The agency has not disclosed a specific budget but is a Minnesota government authority seeking an expert USA-based vendor. Bidders must submit all questions no later than June 9, 2026. The source document does not contain specific evaluation criteria.