Cloud-Based Professional Practice Online Registry System

The agency is seeking a cloud-based professional practice online registry and licensing system for healthcare professionals and the general public. This software as a service solution will replace the agency's current manual, paper-based system. The selected proponent must provide and maintain the platform to modernize the licensing process. The scope of work requires an online environment for agency staff to manage licensing processes and interact with applicants. The system must also feature a public portal that allows the general public to search registries for each healthcare profession and submit complaints. Additionally, the platform must include case management tools to support the assessment and resolution of complaints, alongside the capability to transfer data to the national physician registry managed by the medical council of state. Eligibility is strictly limited to Canadian organizations. The agency requires the performance of all work to take place offsite. The agency is looking for budget proposals within the submissions, and no specific budget threshold is pre-determined.