Business and Administrative System Support Services

The issuing agency is seeking a vendor to provide comprehensive business and administrative system support services. The agency needs to solve operational challenges through project management, business process optimization, and functional and technical support for its enterprise systems. The scope of work covers enterprise systems and platform support, including enterprise resource planning implementation, upgrades, integration, and performance optimization. The selected vendor will also handle customer relationship management configuration, integration, and administration. Additionally, the project requires data, analytics, and reporting services, which encompass business intelligence platform deployment, dashboard and report development, and predictive analytics such as predictive modeling, forecasting, and statistical analysis. The agency also requires specialized business administrative support, including contract lifecycle management system implementation and optimization, as well as grants and student information systems optimization and integration. Infrastructure, hosting, and implementation support round out the requested services. To be eligible for this opportunity, bidders must be onshore organizations based in the United States. The agency requires all performance of the work to take place offsite. The agency is looking for proposals to establish budget parameters for a contract period of three years. Bidders must submit any questions regarding this opportunity no later than June 16, 2026. The agency will host a pre-bid conference on June 10, 2026. Bidders can submit their responses digitally via email or online.