Customer Identity Verification and Credit Check Solution

The agency is seeking a Software as a Service customer identity verification and credit check solution. The selected system must utilize 256-bit end-to-end encryption to protect data both in transit and at rest, and it must use SHA-3 for password hashing. The agency requires a solution that integrates with the enQuesta 6 customer information system, supported by a detailed implementation work plan and a graphic project timeline. Bidders must provide a high-level narrative of the key functionalities of their software, including network requirements, API approach, and code management practices. The agency requires detailed information on how security incidents are detected, remediated, and communicated, alongside a description of the provider's Cyber Security Incident Response Program and insurance coverage. Ongoing software maintenance and support services must also be detailed in the proposal. Eligibility is restricted to onshore organizations based in the United States. The performance of all contracted work will take place offsite. Bidders must submit their proposals digitally via email or online, and the agency is currently looking for proposals to determine the budget. All questions regarding this opportunity must be submitted no later than June 9, 2026.