Genetec Software

The agency is seeking to enter into a contract for Genetec security software, equipment, and support services to support its day-to-day security operations. This procurement aims to protect county assets from vandalism or theft while ensuring the general safety of staff and guests through a program that complements existing campus-wide security efforts. The requested scope covers a three-year renewal of all Genetec reader and camera advantage connections, including the Genetec Advantage Renewal for Synergism Enterprise Reader. The selected contractor must perform the work offsite and provide three annual site visits to handle software installation, training, system configuration, system health optimization, firmware upgrades, setup maps, and tracking. The agency also requires a 24/7/365 emergency telephone support program with qualified staff who can begin technical repairs within one hour remotely or within two hours on site. Bidders must be located onshore within the United States to be eligible for this opportunity. The agency is seeking proposals to determine the budget for this project, and the resulting contract period will run for one year. Bidders must submit all questions regarding this opportunity no later than June 3, 2026. The agency accepts digital response submissions via email or through its online portal.