Cisco Smartnet Licensing, Maintenance and Support Services

The Texas government authority is seeking a vendor to provide Cisco Smartnet licensing, maintenance, and support services for its enterprise network and collaboration technology infrastructure. The agency requires direct access to Cisco technical support, network performance monitoring, application monitoring, and alerting. The selected solution must integrate with existing information technology systems and tools while providing access credentials for support portals, documentation, knowledge bases, and software downloads. The agency is restricting eligibility to onshore organizations based in the United States. The selected vendor will perform all work offsite. Bidders must submit their proposals digitally via email or through the online portal, and the agency is currently looking for proposal pricing rather than providing a set budget. The contract period will span three years. Bidders must submit all questions regarding this opportunity no later than June 5, 2026.