Cloud-Based Commercial Off-the-Shelf Computer Aided Dispatch System

The United States Coast Guard is seeking a cloud-based, commercial off-the-shelf computer aided dispatch system to modernize its incident management and resource coordination. The agency needs to solve the problem of fragmented operational planning by implementing a system that manages incidents from initial report to conclusion while providing transparency on all current and planned missions. This solution must allow the agency to plan missions and assign resources in advance of defined operational periods. The scope of work requires the system to integrate tactical communications, provide voice-to-text transcription, and enable machine-to-machine tasking data exchanges with deployed teams, cutters, boats, or aircraft, including Tactical Awareness Kits. The system must export operational data to cross-domain gateways for higher classification routing, automate routine processes like Quick Response Cards, and capture mission data for records management. Additionally, the software must access sensor data, utilize built-in artificial intelligence for queries and reports, integrate with enterprise geographic information systems and 911 public safety answering points, and support National Incident Management System operations. Eligible bidders must be onshore organizations based in the United States. The agency requires all performance of the work to take place offsite. The agency is looking for proposals to determine the budget for this project, and no specific key dates are provided in the sourcing details.