Pension Administration System Evaluation and Development Advisory Services

The government authority in New York is seeking pension administration system evaluation and development advisory services to modernize its legacy pension administration system. The agency needs to develop comprehensive business, functional, and technical requirements that will inform a subsequent procurement for replacement products and services. Workflow of the agency units and the need for a member self-service platform functionality will drive these requirements. The selected advisor will provide analytical and technical support during the evaluation and scoring of proposals for the replacement system. The scope of work also includes assisting in the development and definition of scope for any additional solicitations required to support the implementation, such as quality assurance, independent verification and validation, and change management services. Additionally, the advisor will advise the agency on the full-time and temporary staffing resources, skill sets, and role definitions required to successfully implement the replacement software. Bidders must be onshore organizations based in the United States. The agency permits the performance of the work to be offsite. The agency will provide information on enrollment into the system at the time of contracting with the winning vendor. The agency requires digital submission of proposals via email or online, and bidders must submit pricing proposals as the agency is looking for proposals to determine the budget. The agency has scheduled a mandatory pre-bid conference for May 28, 2026. Bidders must submit all questions regarding this opportunity no later than June 4, 2026.