Computer Aided Dispatch, Mobile Data System, Law Enforcement Records Management and Property Evidence Management System

The agency is seeking a fully integrated, configurable, and turnkey system that combines computer aided dispatch, a mobile data system, law enforcement records management, and a property evidence management system. This procurement addresses the need for advanced technologies, including artificial intelligence, machine learning, and real-time analytics, to enhance efficiency, accuracy, and collaboration across all public safety operations. The requested solution must offer web-based deployment with cloud or hybrid options, seamless updates with no operational impact, and a flexible licensing model. The scope of work covers the delivery of the software systems alongside related services such as installation, interface development, testing, documentation, training, transition assistance, and cutover support. The agency requires a warranty and maintenance package with ongoing update services, an annual process improvement review, and continuous software improvements. Specific technical capabilities must include AI-powered search and retrieval, intelligent mobile solutions, voice command and virtual assistant capabilities, Next Generation 911 compatibility, Real-Time Crime Center support, and digital evidence management integration. Bidders must be onshore organizations based in the United States to be eligible for this opportunity. The agency requires the performance of all work to take place offsite. While the agency has not disclosed a specific budget and is looking for proposals to define the cost, the pricing submission must feature a transparent cost proposal and support model. All questions regarding this procurement must be submitted no later than June 13, 2026.