Web-Based Veteran Benefits Claims Management System

The issuing agency is seeking a web-based veteran benefits claims management system to ensure credentialed users can access data from any computer with internet access. This system must serve both state users and third-party users, resolving the need for a centralized and accessible platform for managing veteran records. The agency requires a solution that allows users to conduct searches using autocomplete and auto-suggest functions, with an information message displaying when no search results are found. The scope of work covers enabling users to edit existing veteran records, add photos to veteran or dependent records, and add or edit payment records. The system must also allow users to re-open and edit closed claims, as well as add and associate claimant information with veteran records. All project work will be performed offsite. Eligibility is restricted to onshore organizations based in the United States. The agency is looking for proposals to determine the budget and will accept bid submissions digitally via email or online. Bidders must submit all questions regarding this opportunity no later than June 3, 2026.