Systems Integration Software Solution and Services

The City of Anaheim is seeking a systems integration software solution and services to securely connect disparate information systems and databases, primarily on-premises. The agency needs a software platform with no-code or low-code application and interface development capability, alongside a queuing and message broker platform. This solution must resolve the challenge of integrating critical municipal systems, including Customer Information, Utility Billing, Advanced Meter Infrastructure, Meter Data Management, Field Service Work Order System, Outage Management, Text Messaging Service, and internal and external file transfers. The scope of work requires the selected provider to implement the solution on-premises within the city and E-SCADA Anaheim network environments. The provider must design the systems architecture and migrate existing integrations to the new platform. Additionally, the agency requires an annual maintenance and support service program that delivers software updates, technical support, documentation, and knowledge articles. The software must be capable of calling or being called by web services, accessing databases, parsing data files, performing programming logic and data manipulation, transferring files, and sending emails. Eligibility is restricted to onshore organizations based in the United States of America. The agency permits the performance of the work to occur offsite. While the agency has not disclosed a specific budget and is looking for proposals to define the cost, it has established a key deadline for inquiries. Bidders must submit all questions regarding this opportunity no later than May 26, 2026.