Cloud-Based Electronic Safety Management System

The agency is seeking subscription services for a comprehensive, cloud-based, and web-accessible electronic Safety Management System. This system will establish a proactive, data-driven approach to managing safety across all agency operations, specifically focusing on bus and light rail services, non-revenue operations, and facilities and infrastructure. The primary goal is to identify, evaluate, and mitigate safety risks while ensuring full support for federal, state, and local regulatory compliance and audit readiness. The scope of work covers incident tracking, inspections, observations, corrective actions, and hazard management. The requested software solution must standardize hazard identification, assessment, and mitigation workflows, while providing comprehensive lifecycle management for incidents and safety events. Additionally, the system must enable monitoring of safety performance, support data-driven decisions through analysis and reporting, integrate seamlessly with existing agency systems, and promote safety culture across all staff levels. The agency requires a cloud hosting environment that meets industry standards for data security, system availability, and reliability. The system must deliver reliable performance, secure data storage, and robust data backup and disaster recovery protocols. Bidders must be onshore organizations based in the United States, and the performance of the work will take place offsite. The agency is looking for proposals to determine the budget for this project. The resulting contract period will span five years. A pre-proposal conference is scheduled for June 9, 2026.