ERP and Utility Billing System

The issuing agency is seeking a comprehensive Enterprise Resource Planning (ERP) and Utility Billing system to modernize its administrative and financial operations. The agency needs to solve the challenge of managing disparate core functions by implementing a unified platform with standard workflows, inquiries, and reporting capabilities. The scope of work covers three main areas: Financial Management, Payroll Processing, and Human Resources Management, alongside a complete Utility Billing system. The Financial Management scope includes General Ledger, Accounting, Budget, Accounts Purchasing Procurement, Vendor Management, Contracts Management, Accounts Payable with Vendor Self Service, Accounts Receivable, General Billing, and Cash Management. The system must also manage Capital Accounting, Project and Grant Accounting, Fixed Assets Management, Bank Management, Reconciliation, and Business Licenses. For Payroll Processing, the agency requires Pay Administration, Salary Management, Payroll Execution, Year-End Processing, Salary Projections, and comprehensive analysis capabilities. The Human Resources Management component must encompass Core HR, Position Control, Recruitment, Employee On-boarding, Employee Master File, Benefits Administration, Leave Administration, Learning Management and Certification, Performance Reviews, Personnel Actions, Employee Self Service, Time and Attendance, and Employee Separation Off-boarding. The Utility Billing system must handle Customer Account and Location details, AMI and Meter Readings, Financial Management, Billing and Collection, Delinquency Management, and Service Order Management. Eligibility is restricted to onshore organizations based in the United States. The agency expects the performance of the work to take place offsite. The agency has not disclosed a specific budget and is looking for proposals to define the cost structure. Key dates and specific evaluation criteria are not specified in the initial procurement details.