RFI for Cloud-Based Interpretation Management System

The issuing agency is seeking information on a cloud-based interpretation management system to optimize resource utilization, scheduling, and assignments. The agency needs to solve the challenge of efficiently managing assignments and communication among expert advisors, interpreters, managers, and clients. The system must consider scheduling criteria such as availability, cost, geography, language profile, and security clearance requirements. The scope of work covers providing an intuitive, user-friendly interface in both French and English that allows clients to book events and interpretation suppliers to input their availability. The requested system must offer client-specific features including customizable preferences, feedback mechanisms, and reporting, alongside real-time assignment statuses and automated notifications. Additionally, the platform must provide real-time visibility into interpreter availability, qualifications, and historical performance, while integrating with current government systems, cloud infrastructure, and applications. Bidders must be onshore organizations based in Canada to be eligible for this opportunity. The agency requires the performance of the work to take place offsite. The agency also mandates stringent data security measures to ensure confidentiality and integrity, complying with industry-specific regulations and standards, with all data hosted domestically in Canada. The agency is currently looking for proposals to determine the budget for this project. No specific evaluation criteria or key dates are provided in the requesting documents.