Cloud-Based Commercial Lease Administration and Tenant Relations Management

The City is seeking a commercial-grade, cloud-based lease administration and tenant relations management platform to centralize its real estate operations. The agency needs to solve the challenge of managing leases, tracking payments, and communicating with tenants by replacing manual processes with a secure, automated system. This platform must feature a secure tenant portal for accessing account statements, payment history, lease documents, and service requests. The scope of work requires the platform to provide real-time financial dashboards for viewing rent roll status, accounts receivable, collections activity, and payment history. The system must support automated invoice generation, electronic delivery to tenants, and automated alerts for critical lease dates such as escalations, renewals, and expirations. Additionally, the platform must maintain a centralized, cloud-based repository of leases, amendments, certificates of insurance, notices, and correspondence with constant read access for authorized City staff. Bidders must be onshore organizations based in the United States to be eligible for this opportunity. The agency requires the performance of all work to be conducted offsite. Bidders must submit their proposals digitally either via email or through the designated online portal, and the agency is currently open to budget proposals to determine the cost of the project. The agency has established that all questions regarding this procurement must be submitted no later than June 9, 2026. The evaluation criteria will focus on the vendor's ability to deliver the specified cloud-based functionalities, payment tracking capabilities, and export options in Excel, CSV, and PDF formats. No other key dates or budget limits are specified in the procurement details.