Refuse Truck Cameras System

The City of Raleigh, North Carolina is seeking a vendor to provide a refuse truck cameras system to connect in-cab tablets, onboard vehicle sensors, and supervisor dashboards through a centralized data management platform. The agency is trying to solve the problem of collecting real-time data from trucks, drivers, and routes to support analytics, reporting, and operational decision-making. The system must collect and integrate sensor and GPS data to enable positive service verification, including automatic photo captures triggered by lift or actuator events with timestamped and GPS-linked records. The scope of work covers the provision and installation of cameras and components that meet or exceed industry standards for vibration, moisture, dust, and temperature extremes typical of refuse operations. The agency requires a connected hub or gateway to transmit data to a backend solution via SIM or another IoT solution, offering either a complete turnkey deployment or an option to retrofit the existing system. The selected vendor must perform all installation work onsite outside of the standard operating hours of Tuesday through Friday, 5:00 AM to 5:00 PM. The requested system must feature flexible camera configurations that can work with existing truck setups and provide a supervisor dashboard with analytics and reporting. The agency requires reviewable safety incident data and video that is searchable for up to 30 days and recoverable for the duration of the tool's existence once indicated. The scope also includes an artificial intelligence detection module pilot on eight to ten trucks within six months, aiming for a model performance benchmark of greater than eighty percent detection accuracy for contamination and greater than ninety-five percent for cart presence. The agency requires a verifiable API data exchange with Power BI and CityWorks, as well as a voice and alert feature set tested against the ambient truck environment. Eligibility is restricted to onshore USA organizations only, and the performance of the work must take place onsite in Raleigh, North Carolina. The agency is looking for proposals to establish the budget for this project. Bidders must submit all questions regarding this opportunity no later than June 3, 2026.