IP Surveillance Service

The Erie 1 Board of Cooperative Educational Services, acting on behalf of participating component school districts in West Seneca, New York, is seeking a vendor to provide an Internet Protocol surveillance service. The agency requires a solution that is hosted either locally at the participating school districts or within a commercial cloud environment. The selected provider must take full responsibility for the primary support, training, and implementation of the surveillance system. The scope of work requires the provider to utilize the agency's ServiceNow system to create and update incidents related to the district surveillance systems. The agency will grant read-only access to its SolarWinds software so the provider can look up closet, switch, and port information to include in the ServiceNow tickets. The service must cover a maximum of one hundred fifty cameras per recording server, and the agency will provide a Virtual Private Network to facilitate remote support for all servers and cameras. The project strictly covers IP surveillance and explicitly excludes any additional services such as door access, gun or gunshot detection, vape detection, or facial recognition. Eligible bidders must be onshore organizations based in the United States of America. The agency requires the performance of the work to be conducted offsite and is currently looking for proposals to determine the budget.