Consular Intercom Replacement Services

The government authority located in Washington, DC, is seeking a contractor to replace the intercommunication systems at nine of its consular windows. The agency needs to solve communication barriers by establishing a reliable two-way system that facilitates clear dialogue between consular employees and applicants. The scope of work requires the contractor to remove the existing intercommunication equipment, install new two-way systems consisting of a microphone, speaker, and control unit at each window, test the new equipment, and train staff on its operation and maintenance. The agency limits eligibility to onshore organizations based in the United States. Although the physical installation must occur at the Washington, DC facility, the source indicates that performance of the work will be offsite. Bidders must submit their proposals digitally via email or online, and the agency is currently looking for proposals to determine the budget.